COVID-19 Contact tracing


Last updated: April 29, 2022

Public Health make regular updates to their recommendations about contact tracing based on current infection rates, and information gathered about the spread of COVID-19 variants, such as Omicron and Delta: updated information on “close contacts and contact tracing” is available on the BCCDC website.

Reporting COVID-19 test results through the online COVID Positive Test Result Reporting Form is no longer required. If you have recently tested positive for COVID-19, visit  BCCDC’s COVID-19 Treatments webpage to see if you may benefit from COVID-19 treatment.

Please visit the If you have COVID-19 webpage for information on what to do if you have COVID-19 and how to manage your symptoms. You may also call 8-1-1 at anytime to talk to a nurse at HealthLinkBC. This service is available in 130 languages. If your symptoms worsen, or if you do not improve after five or six days, call 8-1-1, your family doctor, or an Urgent and Primary Care Centre (UPCC), so they can determine if you need to be assessed again.

Go to an emergency department or call 911 if you:

  • find it hard to breathe
  • have chest pain
  • can’t drink anything
  • have a very hard time waking up
  • feel confused

If UBC is asked by public health authorities to assist in notifying our community members of a confirmed case, we will do so by assisting in the distribution of materials prepared by those public health authorities. Only those identified through contact tracing as “needing to know” will have access to this information.

For more information, visit the BCCDC website.

Claims reporting

Do reports of COVID-19 cases have to be put in CAIRS?

Contact Safety & Risk Services at 604-822-2029 or email and a safety expert will provide guidance on any immediate follow-up measures.

How to file a claim for time loss?

If a worker reports that they have been exposed to COVID-19 in the workplace, please contact Workplace Health Services by emailing Aidan Gregory, WSBC Claims Associate ( Aidan will provide guidance on reporting a claim to WorkSafeBC and following up with a UBC HR Advisor or Faculty Relations Senior Manager.

For more information, please visit  UBC Human Resources- Managing Employees During COVID-19.

For WorkSafeBC COVID-19 Claims Information, please visit the WorkSafeBC website.

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COVID-19 cases and potential exposures at UBC Vancouver

At UBC, with over 80,000 students, faculty and staff, it is very likely that positive COVID-19 cases and small clusters of cases amongst members of our community will occur, as with other communities of this size. We can minimize this by continuing to remind people of the public health orders in place and reinforce the importance of vaccination, staying home when feeling sick, and conducting daily health self-assessments.

Cases of COVID-19, in the Vancouver Coastal Health (VCH) region, continue to be predominantly associated with transmission in social settings. Post-secondary settings are considered to be lower risk; but for all COVID-19 cases on campus, there are steps taken by Pubic Health to limit transmission:

  1. On occasion, Public Health reaches out to UBC for assistance with notification of cases. This occurs when institutional action is required; for instance, if Public Health believes there may be a cluster or outbreak of cases on campus. Public Health reaches out to the institutional contact who will be able to assist (for example, UBC Student Housing leadership regarding a case attending a residence event). UBC will not be contacted or informed about every case occurring amongst students, faculty or staff members.
  2. In a more serious outbreak or cluster situation, Public Health has many tools at its disposal. For example, it may direct UBC to limit access to buildings, move classes on line, close laboratories, or undertake other measures, depending on the nature of the situation.

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Response to COVID-19 reports

Do I need to contact anyone if a UBC student, faculty or staff voluntarily discloses they have COVID-19, or have been instructed to self-isolate by Public Health?

If a student, faculty, or staff informs you that they have been confirmed to have COVID-19, these are the steps that you should take:

  1. Inform the University by emailing information pertaining to the particular cases to In the email, identify if the individual is a student/faculty/staff (no names), their faculty/department, and date tested positive.  The individual can email themselves if preferred.
  2. Ensure the student, faculty, or staff member(s) are provided with support as required. Ensure that the student(s) are provided with concessions and support as required to continue learning while unable to attend class.
  3. In the case of a more concerning exposure, Public Health may direct UBC to move to on-line delivery to support isolation of a class. All contemplated course delivery changes must be discussed with the Department Head/School Director.

Some faculty have expressed concern that they have an obligation to inform others of news that there may have been an exposure, irrespective of Public Health’s management of the situation. In this situation, these are steps that can be taken:

  • Faculty should remind students to perform their daily health self-assessment and not come to class if feeling unwell.  Students who are unable to attend class due to health concerns should work with their instructor to arrange alternative methods to receive course material for lectures and in-person learning activities that were missed.
  • There is no need to inform the class of specific COVID-19 positive cases unless otherwise directed by Public Health or the local Health Authority.
  • For more information and guidance, please contact Safety & Risk Services at

Those with symptoms of COVID-19 should be directed to use the BC COVID-19 Self-Assessment Tool for direction on testing and next steps. If directed to get a COVID-19 test, the tool links to current testing locations. A complete list of COVID-19 testing sites is available on the BCCDC website.

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Other relevant Information

For information on UBC’s seven institutional safety plans, please the COVID-19 Safety Plans section.

For Campus Rules, please visit the UBC Campus Rules & Guidance section.

For information on the use of non-medical masks, please visit ‘COVID-19 Return to Campus section.

Please email questions to

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