SRS Strategic Plan

A safe, secure and resilient UBC

The 2021-23 Safety & Risk Services’ (SRS) Strategic Plan will provide a roadmap for the next 2 years for the department, supporting the Vice-President Finance & Operations’ (VPFO) Strategic Plan, in alignment with the UBC Strategic Plan.

This strategic plan commits to continual improvement in SRS resources, systems, and processes to ensure that the campus community is safe and prepared. The SRS strategy is not just about achieving compliance, but will assist in realizing a risk management culture across the Vancouver campus and provide excellent delivery of risk services to our stakeholders. This Strategic Plan also provides the opportunity to improve collaboration with UBC Okanagan to ensure alignment and a stronger community of practice.

The 2020 SRS strategic planning process was centered on defining a number of key goals and objectives that integrated with UBC and VPFO’s Strategic Plans, firmly rested within SRS’s established mandate. These key goals and objectives were selected based on SRS’s intent to “move the needle” in six key safety and risk mitigation areas across the portfolio:

What’s in a name?

SRS was formed by bringing together Risk Management Services (RMS) and Campus Security. The purpose was to align these complimentary units under one leader to enhance the University’s operational risk culture across our six key safety and risk areas — Campus Security; Emergency Management & Continuity Planning; Environmental Protection; Insurance & Loss Prevention; Occupational & Research Health & Safety; and Privacy & Information Security Management (PRISM)

Vision and purpose

Vision

A safe, secure and resilient UBC.

Purpose

We are trusted service providers who deliver integrated safety and security risk management services to the UBC community.

Service delivery categories

SRS is a service department continually striving to better identify, develop and sustain client relationships. SRS has a role in creating and maintaining a safe and secure environment for all campus users, and include subject matter experts in providing services in education and training, regulatory, interpretation and compliance expectations, and problem solving strategies.

The following three core service delivery reflect the key attributes of what makes a risk mitigation program successful, and distinctly fall within SRS’s recognized mandate:

  1. Governance & Leadership
  2. Communication, Engagement, and Training
  3. Prevention, Control, and Compliance

Strategic goals & objectives

Governance & Leadership

STRATEGIC GOALS STRATEGIC OBJECTIVES
1. Support and develop people 1.1 Cultivate employee growth.
1.2 Strengthen the Diversity Equity and Inclusion practices.
1.3 Review organizational structures subsequent to auditable standard alignment.
2. Provide leadership in risk management 2.1 Align SRS unit/programs to an auditable standard.
2.2 Develop and publish key risk and performance indicators/metrics.
2.3 Advance the institutional resiliency.
2.4 Spearhead the development of a new Executive Team safety and risk services committee.

Communication, Engagement, and Training

STRATEGIC GOALS STRATEGIC OBJECTIVES
3. Build and support ongoing stakeholder engagement 3.1 Develop and implement an SRS Communication and Engagement Plan.
3.2 Align existing training programs to emergent issues.
3.3 Develop a community of risk, safety and security champions/advocates.

Prevention, Control, and Compliance

STRATEGIC GOALS STRATEGIC OBJECTIVES
4. Develop risk-based compliance and prevention programs

 4.1 Complete a benchmarking exercise
4.2 Develop and/or improve key compliance programs.
4.3 Improve UBC's controls.
4.4 Develop and implement robust auditing programs.
5. Modernize systems and optimize processes 5.1 Explore the opportunity for centralizing incident reporting for each unit into one platform.
5.2 Finalize Campus Security electronic systems review and develop a 3-5 year upgrade plan.
5.3 Explore a spatial data repository system.