First Aid

UBC Campus Security responds to all First Aid calls for students, faculty, staff, student-staff, and visitors on the UBC Vancouver Point Grey campus. Our patrol officers are Occupational First Aid Level 2 (OFA2) certified and will respond and provide initial care and implement any critical interventions up to the scope of their training until paramedics arrive on scene. All medical emergencies should continue to be directed to 9-1-1.

Campus Security provides emergency support, first aid response, and helps to guide emergency responders (fire, ambulance, police) to the right place on campus quickly.

This page contains information about first aid on UBC’s Vancouver campus. Visit the UBC Okanagan website for information about first aid on the Okanagan campus.

 

In the event of a medical emergency, first call 9-1-1 and then call Campus Security for First Aid.

For students and visitors, please dial 604-822-2222

For faculty, staff, and student-staff, please dial 604-822-4444

UBC Campus Security first aid attendants will be dispatched to your campus location.

 

If you believe you have COVID-19 symptoms or been exposed to SARS-CoV-2, please use the Thrive Health self-assessment tool for guidance or through the BC COVID-19 Support App for their iOS or Android device, and follow the instructions provided. Follow the advice from Public Health. For more information on COVID-19 health and safety, please visit the ‘COVID-19‘ section.

 

What to do in the event of a medical emergency

Medical emergencies range in severity and may include: cardiac arrest, serious falls, signs of illness, exposure to hazardous material, loss of consciousness, and more. If you are unsure about whether a situation requires the emergency services follow the steps below. It is better to be safe than sorry.

If you find yourself in a medical emergency situation:

  • Call 9-1-1 immediately.
  • Clearly answer any questions the phone operator asks you. Be prepared to provide the following information:
    • Contact information (Name and phone number)
    • Faculty/department
    • Building/Location
    • Nature of the incident/injury
  • Then call 604-822-4444 (faculty/staff/student-staff) or 604-822-2222 (students/visitors). UBC Campus Security will likely arrive on scene before an ambulance.

^ Back to Top

What to do if a faculty or staff member is injured

Any injury or illness must be reported to Campus Security which provides first aid treatment. If an employee (faculty, staff, and student-staff) requires first aid, such as minor cuts and bruises, sprained ankles, pulled muscles etc., you should:

  • Call 604-822-4444 or 2-4444 (UBC landlines) as soon as possible
  • Clearly answer any questions the phone operator asks you. Be prepared to provide the following information:
    • Contact information (Name and phone number)
    • Faculty/department
    • Building/Location
    • Nature of the incident/injury
  • Reassure the patient until the UBC Campus Security arrives

Once reported, please keep an eye out for our Campus Security patrol officers and vehicles.

^ Back to Top

What to do if a student or visitor is injured

If a student or visitor requires first aid, such as minor cuts and bruises, sprained ankles, pulled muscles etc., you should:

  • Call 604-822-2222or 2-2222(UBC landlines) as soon as possible
  • Clearly answer any questions the phone operator asks you. Be prepared to provide the following information:
    • Contact information (Name and phone number)
    • Building/Location
    • Nature of the incident/injury
  • Reassure the patient until the UBC Campus Security arrives

^ Back to Top

Where and when is first aid provided

UBC Campus Security first aid covers all areas of the UBC Point Grey campus and can be accessed 24 hours a day, seven days a week.

^ Back to Top

Where are the first aid rooms located on campus?

The first aid room on campus is located in the University Services Building (USB), 2329 West Mall, Room 0058 [map].

^ Back to Top